We accept returns of new, unworn items that are in Original Condition and Original packaging for Exchange or Store Credit only – No Refunds. Final Sale items cannot be returned or exchanged. No exceptions.
All returns must have a Return Authorization Code. Orders returned without a Return Authorization Code are not accepted and returned at the customers expense.
Sale Prices are only available at the time of purchase. Price adjustments are not offered. No exceptions.
To ensure that your exchange will be accepted It is important that all shoes are first tried on to determine if the fit, size, style etc are suitable for you. We recommend trying your shoes on carpet. Any hard surface may scuff the bottom of the shoes. We do NOT accept returns on merchandise that have visible scratches, marks, dirt on the outer sole. Items returned in these conditions will NOT be accepted and returned at your expense.
Please follow all guidelines outlined in the RETURN AUTHORIZATION email issued prior to return or you may run the risk of your return/exchange not being accepted.
If your order arrives Defective or Damaged, please contact customer service immediately by providing clear photos of the damages to firstname.lastname@example.org Monday- Friday 9am-5pm Pacific Standard Time.
AMINAH ABDUL JILLIL does not assume responsibility for damage or injury sustained due to normal use or wear of the product.
Should you wish to make a return, you have 10 days to email email@example.com for a return authorization code. Once your return is received, you will receive email confirmation. If exchanging for another size or item, your exchange will be issued upon receipt of your return if the item is available. If the item is not available, you can either wait for the re-stock of the item or receive store credit.
We cannot take responsibility for Return or Exchange shipping costs at this time. A pre-paid label is not provided for returns. Also, we cannot accept returns for used, dirty or damaged items and these will be returned at your expense. International return shipping is the responsibility of the customer, but do still email us for an RA code and send us a tracking number for reference if you can!
Aminah Abdul Jillil Team